Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Develop the design and build of business intelligence solutions including requirements gathering, design, production implementation and maintenance for the Corporate Activity Based Costing (ABC) system Develop and recommend development of dashboards, customized reports and scorecards based on business requirements Load data marts via common schemas (e.g. Star/Snowflake) u

Develop the design and build of business intelligence solutions including requirements gathering, design, production implementation and maintenance for the Corporate Activity Based Costing (ABC) system Develop and recommend development of dashboards, customized reports and scorecards based on business requirements Load data marts via common schemas (e.g. Star/Snowflake) u

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Evaluate operational efficiency and effectiveness Using primarily Azure Dev Ops (ADO) Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs Analyze, defin

Evaluate operational efficiency and effectiveness Using primarily Azure Dev Ops (ADO) Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs Analyze, defin

Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up to date and in compliance with government and Navy Federal guidelines Ensure required notifications, including collection emails, letters and any applicable state/regulatory l

Control past due mortgage and equity delinquencies by regularly reviewing member account data, contacting member, and reviewing or documenting the financial situation, to ensure data is accurate, up to date and in compliance with government and Navy Federal guidelines Ensure required notifications, including collection emails, letters and any applicable state/regulatory l

Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate action Document operating procedures for installations, configurations and /or administration tasks Formulate and administer equipment maintenance program to

Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate action Document operating procedures for installations, configurations and /or administration tasks Formulate and administer equipment maintenance program to

Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate action Document operating procedures for installations, configurations and /or administration tasks Formulate and administer equipment maintenance program to

Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.) Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate action Document operating procedures for installations, configurations and /or administration tasks Formulate and administer equipment maintenance program to

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities